Please click on a question below, or scroll down.
Who can volunteer for ShazamFest?
Anyone aged 13+ can volunteer with ShazamFest, Some volunteer jobs have age requirements, so make sure to read the job descriptions provided on the application.
How do I apply to volunteer?
The application is on our website from March to May every year.
How many volunteer hours do I have to contribute?
If you are volunteering during the festival, you have to be available Friday, Saturday and Sunday in order to volunteer. You are asked to give 12 hours of volunteer time to ShazamFest. You may be scheduled to work 3 x 4 hours shift or 4 x 3hour shifts during ShazamFest. If you are volunteering pre- or post-festival, you are expected to give 18-20 hours of your time to ShazamFest. All pre-festival jobs need you to be available during business hours/daytime during the week or 2 weekends leading up to the festival and the Week following the festival.
What kinds of jobs do you have for volunteers?
We have all kinds of jobs available for volunteers. You can find out what is available and read the job descriptions on the volunteer application form. All volunteer positions require you to be available for all 3 days of the festival. Pre- and Post-Festival jobs require you to be based in the local area and available to work daytime hours in the 2 weeks leading up to the festival.
What do I get for volunteering my time?
Our thanks to volunteers includes a weekend pass to the festival, free shuttle buses from downtown Montreal to ShazamFest, free Shazam shuttles on site, 50¢ rebate on beer, free parking, meals for 6$ a day at the Famfood Kitchen, training, meaningful work and a great community. Volunteering at ShazamFest is a great way to meet new people and feel like a valuable team member.
Whom do I contact about scheduling?
When you have been approved and assigned to a crew, the coordinator of that area will contact you. Your coordinator is your contact with ShazamFest and will provide you with a schedule, training dates and materials, the volunteer guide, and answers to your questions. All of our coordinators are volunteers too, they don't work in the office. Please be respectful of their time.
Can I volunteer with family, friends and/or loved ones?
Yes, you can. We love families and groups of friends at ShazamFest. Please list your family/friends on your application. We try our best to keep people together, but it’s not always possible. Volunteering is still work, work that needs to be done with care and pride so we may need to place you with a crew or have you work a particular shift because we need you. Meeting new people is part of the fun of volunteering and you will have lots of time to hang with friends and family during the festival. Remember that children 12 and under have free access to the festival and so can camp with you, but please be sure to have childcare in place during your shifts. We do have a daycare on site during the day so be sure to make arrangements before your shift.
Is there training/orientation available?
Yes, we give all volunteers some form of training. Some areas have mandatory training sessions pre-festival, so be sure to read the area description before applying. Your coordinator will let you know when training is taking place.
How do I get to ShazamFest?
You can drive to ShazamFest and park in the volunteer parking area with your free parking pass. If you are driving, consider carpooling as a more environmentally friendly mode of travel. ShazamFest offers a free shuttle bus for volunteers and patrons coming from Montreal. See the Volunteer Guide for shuttle bus details. Cycling is another popular mode of travel to ShazamFest and you will likely meet many fellow cyclists on your way to the festival.
Where do I sign-in/get my wristband?
Arriving on Thursday or Friday? At the Main Gate. You can’t miss it – it’s the box office in the field across from the parking lot. Get into the volunteer line-up and have your photo ID ready. You will be banded and given a program and a bandana by one of our wonderful Gate volunteers. You can jump on the shuttle and get your camp set up before you check in with your volunteer coordinator.
Where do I camp? When can I arrive?
Volunteers can camp anywhere they want. Camping is open to volunteers on starting on Thursday, July 11. A formal request must be made if you want to show up earlier. You can make early camping requests on your application. Please leave your camping area cleaner than you found it.
Can I bring a trailer/RV/bus into camping?
The short answer is “yes” with the following rules attached: you must be able to bring your vehicle Wednesday evening or Thursday morning, and you may not leave with your vehicle until Monday morning. Once all the tents are in, there really is no room to drive safely.
What about food + supplies?
ShazamFest’s Famfood provides some food and we have access to free clean drinking water all weekend. We offer meals to volunteers at 6$ a day for three meals. Please sign up for the Famfood services when filling out your volunteer application.
What else should I bring?
A tent, sleeping bag, reusable water bottle, sunscreen, hat, rain gear, comfy closed toe shoes, and comfy clothes including long sleeves and pants for evenings by the river, prescription meds, pain, allergy and digestive aides, after-sun lotion, diaper rash cream, personal care items, and firewood. We are in the country and it’s a trek back to town, so please remember to bring what you need.
What types of clothing should I bring?
Clothing for all weather possibilities – hot, cold, wet, and dry – we live in Canada, eh. Closed-toe footwear is recommended for working your shifts. Your coordinator will inform you if you are required to wear specific clothing while working.
Whom do I contact if I have to drop out or change a shift?
Life is full of surprises! Please contact your coordinator via email, text or phone call if you need to drop out of your volunteer role due to unforeseen circumstances. You can also email the volunteer manager to inform them, too. If you are at the festival and an emergency arises, please contact your coordinator immediately so they have time to find a Floater to fill your shift. You can text, email or leave a message for your coordinator at the Shazam Store or at the Box office and be sure to tell the folks that your coordinator needs to get this message right away.